Returns Policy



Returns Policy

Any items returned to us must be in their original condition – if they are not, we may be unable to accept them.

We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

[ Please note shipping & handling charges are non-refundable. ]

Conditions Of Return

To streamline this process, please check the relevant information on this page and follow the instructions carefully.
Please be aware that we can only accept your goods if they are returned in accordance with this policy.

Bloqed recommends customers check sizes carefully against the size chart before purchase.

The T-shirts, singlets and tops must be returned unworn, unwashed, with all labels and tags left attached and unbroken.
We asks that when you try on the garment you are not wearing fragrance, deodorant or make-up to avoid leaving marks or scent.
Goods will not be accepted if they are returned in any other condition.

For health and hygiene reasons we are unable to accept underwear and headwear. These will only be accepted if returned to us unworn and in its original unmarked and undamaged box in original condition.  Tailored or personalised goods are non-returnable

Goods will not be accepted if they are returned in any other condition.

Items with a seal tag will only be accepted where the seal tag remains attached and undamaged. Goods will not be accepted if they are returned in any other condition.

The goods must be returned unwashed, unworn with all labels and tags left attached. Bloqed asks that you try the garment when you are not wearing fragrance, deodorant or make-up to avoid leaving marks or scent. Goods will not be accepted if they are returned in any other condition.

If you are sensitive to the material fabric or any of the products used in the manufacturing process should contact Bloqed who will endeavour provide a sample of the material where appropriate prior to purchase.

Please note it is your responsibility for return freight and consignments freight-forward will not be accepted.

The limit for returns is 14 days after order, or in line with eCommerce Trading Laws.

Returns are subject to a 15% restocking fee.

If you are eligible, we can only process a refund with proof of purchase onto the original card used to pay for the goods. As long as you send the goods back to us in accordance with the Conditions of Return, Bloqed will refund your order within 21 days of receiving the goods.

Your Right to Cancel

You have the right to cancel your contract within 14 days of receipt of the goods. The easiest way to do this is to return the goods to us (making sure they are returned in accordance with “Conditions of Return”, above). If you are unable to return the goods to us before the 14 day period has expired you need to let us know of your intention to cancel within the 14 day period.

Please contact us to cancel. 

Return Goods Bought Online

You may return goods bought on www.bloqed.com by post.
Please send us a message from here.

Please make sure you return the goods in accordance with the Conditions of Return above - we will not be able to accept items that are returned in an unsuitable condition.

Read the On-line Help on returns and exchanges.

Exchanges

You have 14 days from the date of receiving your goods to request an exchange. Upon receiving your goods, we will send you the new exchanged items within 21 working days. Any items sent for exchange must be in accordance with the Conditions of Return and be accompanied by your delivery note. To find out how to exchange your goods click here.